Privacy Policy | Leeds Electronics
At Leeds Electronics, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our showroom or use our online store at leeds-electronics.sumupstore.com.
1. What Information Do We Collect?
To provide you with high-quality appliances and professional service, we only collect the minimum information necessary to fulfill your order:
- Order Information: When you make a purchase, we collect your name, billing address, delivery address, email, and phone number. We need this to process your payment, deliver your appliance, and manage your warranty.
- Payment Details: All online payments are processed securely via SumUp. We do not store your full credit card numbers on our own systems.
- Device Information: When you browse our site, we automatically receive basic technical info (like your IP address) to help our website run smoothly and prevent fraud.
2. How We Use Your Information
We use your details strictly for business operations, specifically:
- Order Fulfillment: Delivering your washing machine, fridge, or dryer and providing installation services.
- Warranty Management: Maintaining a record of your purchase so we can honor your 6 to 12-month warranty.
- Communication: Sending you an invoice or contacting you about your delivery time.
- Safety: Screening orders for potential fraud to protect both you and our business.
3. Sharing Your Information
We do not sell your data to third parties. We only share information with trusted partners who help us run our business:
- SumUp: To power our online store and process secure payments.
- Logistics: If we use a third-party courier for your delivery.
- Legal Requirements: Only if required by law to comply with regulations or protect our rights.
4. Data Retention (How long we keep it)
We only keep your order information for as long as necessary. This includes keeping your details on file for the duration of your warranty period and for tax/accounting purposes as required by UK law. After this period, your data is securely deleted.
5. Your Rights
You are in control of your data. Under UK data protection law, you have the right to:
- Request a copy of the information we hold about you.
- Ask us to correct any wrong information.
- Ask us to delete your data (as long as it is no longer needed for a warranty or legal reason).
6. Keeping Your Data Safe
We take security seriously. By using SumUp’s secure platform, your data is encrypted and protected. We only collect what we need to get your appliance from our showroom to your home safely.
Contact Us
If you have any questions about your privacy or want to update your details, please contact us using the contact form at the bottom of our website or visit us at our Middleton Grove showroom.